Privacy Policy

All services provided by our store belongs to and operated by Ubeydullah Keleş - Kolay Çerçeve (Istanbul Chamber of Commerce Registration Nr: 33133-5, Beyoğlu Tax Office Tax ID:5430549947) Company with an address at Müeyyetzade mahallesi Galipdede Caddesi No: 97/A 34425 Kuledibi Beyoğlu Istanbul- Turkey.

Our company may collect personal information for various purposes. How and in what way these personal information is collected and protected is stated below.

Through membership and by filling in various forms and surveys on our store, certain personal information about our members (name-surname, company information, telephone, address, e mail etc.) is collected by our company in accordance with the nature of our business.

From time to time our company may send information about new campaigns and products as well as promotion offers to clients and members. Our members may make all kinds of choices about receiving or not receiving this information while becoming members, change their choices via account information section upon signing in as members afterwards or report back through the link in the information message sent to them.

Personal information conveyed to our store by our members in the electronic environment during the approval process which is realized through our store or by e mail shall not be disclosed to third parties for purposes and scope other than the ones defined in “Website terms of use – Membership Agreement” executed by our members.

Our company records and uses the IP addresses of its’ members to define system problems and to quickly resolve problems or discrepancies which may arise about the provided service. IP addresses may also be used to generally define the users and collect extensive demographic information.  

Other than the purposes and the scope defined in the Membership Agreement the said information may be used for direct marketing purposes by our company or by persons in cooperation with our company. Personal information may also be used to contact the user when needed. Likewise, information required by our company or provided by the user or gathered from the transactions realized through our store may be used for various statistical evaluations, to create database and market researches by our company or by persons in cooperation with our company without disclosing the identities of our members.

Our company commits to take all necessary precautions and elaboration for the provision and maintenance of confidentiality, to prevent all or any part of the confidential information from becoming public or unauthorized use or being disclosed to third parties, to keep personal information strictly private and confidential and to consider this issue as a confidentiality obligation.

 

CREDIT CARD SECURITY 

Security of the credit card holders shopping from our shopping sites is the first priority of our company. Your credit card information is in no way kept in our system.  

When you enter the transactions process there are two things you should be careful about in order to understand that you are in a secure site. One of these is a key or lock symbol at the bottom line of your browser. This indicates that you are in a secure internet page and all your information is protected by being coded.  This information is only used subject to the sales transactions process and in accordance with your instructions. Independent from our shopping sites, information about the credit card used for sales transaction is coded with 128 bite SSL (Secure Sockets Layer) and transmitted to the related bank for inquiry. Sales transaction continues if and when the availability of the card is approved. As any information about the card is not viewed and recorded by us, third parties access to these information is totally prevented this way.

 

Security of the payment/invoice/delivery address information of the orders issued online by credit card is monitored by our company against Credit Card Fraud. Therefore, accuracy of the financial and address/telephone information of the clients who are ordering from our shopping site for the first time needs to be approved before their orders come to supply and delivery stages. Credit card holder client or the related bank is contacted for the control of this information when needed.

 

Only you may have access to and change all the information you have provided while subscribing as a member. If you safely protect your member login information it is not possible for other people to have access to or change your information. Therefore, all membership transactions are realized within the security margin of 128 bite SSL system. This system is an international coding standard which is impossible to be decoded.

 

Internet shopping sites with information or customer service lines where open address and telephone information is provided are mostly preferred today. This way you may get detailed information about all kinds of questions you may have and have a healthier opinion about the reliability of the company providing online shopping service.  

 

PS: We advise you to pay attention that open address and telephone information of the company is stated in the internet shopping sites. Note down all telephone/address information of the shop you are going to buy from before making any purchase. If you have any doubts get a confirmation by phone before shopping. All information regarding our company is stated in all the online shopping sites operated by our company.

THIRD PARTY WEB SITES AND APPLICATIONS 

Links may be provided to other sites within our web site shops. Our company bears no responsibility regarding confidentiality applications and contents of the web sites accessed through these links. Advertisements published on our website are distributed to our users via our business partners who are dealing with advertising. Confidentiality Policy Principles stated hereunder this Confidentiality Agreement are only applicable for the use of our shop and do not cover third party web sites.

 

EXCEPTIONS

Under the below stated limited conditions our company may disclose user information to third parties without being subject to the provisions of this Confidentiality Agreement. These limited situations are:

  1. To comply with the current obligations required by law, statutory decrees, regulations etc. issued by legal authorities,

  2. To comply with and to apply the conditions of “Website Terms of Use – Membership Agreement” as well as other agreements executed by and between our store and our members.

  3. When user information is demanded by the competent legal or administrative authorities for dully conducted observations and/or investigations.

  4. To protect the rights and security of the users.

 

E-MAIL SECURITY

Never include your credit card details in the e mails you send to the Customer Service Department of our store about any of your orders. Information in the e mails may be reached by third parties. Our company cannot guarantee the security of information transmitted via e mail under any circumstances.

 

BROWSER COOKIES

By using a technical communication file (cookie) our company may acquire information about users visiting our store and their ways of using the web site. Said technical communication files are small text files sent to the browsers of the internet sites’ users to be stored in the main memory. Technical communication file makes it easy to use internet by storing the status and preferences about the web site.

 

Technical communication file helps creating tailor made, dynamic contents and advertisements for users by gathering statistical information about general number of visits, personal number and purpose of the visits and time spend on the site. Technical communication file is not designed to acquire data or any kind of other personal information from your main memory or e mail. Default settings of many browsers accept technical communication files however users may change default settings to not to receive any cookies or to get a warning about them.  

Our company may change the provisions of this “Confidentiality Policy” whenever deems necessary by publishing on the site or by sending e-mails to users.  New provisions shall be valid as of their date of announcement.

Please send an email to ‘hello@kolaycerceve.com’ for all your inquiries and suggestions about our confidentiality policy or contact us via below stated contact details:  

 

Title: Ubeydullah Keleş – Kolay Çerçeve (Istanbul Chamber of Commerce Registration Nr: 33133-5, Beyoğlu Tax Office Tax ID 5430549947)

Address: Müeyyetzade mahallesi Galipdede caddesi No: 97/A 34425 Kuledibi Beyoğlu Istanbul - Turkey

Tel: +90 212 243 7930, +90 537 910 0901

E-mail: hello@kolaycerceve.com